Gultify Return Policy

Last updated: July 26, 2026

At Gultify, we specialize in Amazon customer returns, liquidation stock, surplus inventory, shelf pulls, and Mystery Boxes. Due to the unique nature of these products, please read this policy carefully before placing an order.

Return Eligibility

Standard products may be returned within 14 days of delivery if:

the product is unused;

it is returned in the same condition as received;

all original accessories and packaging are included;

proof of purchase is provided.

Mystery Boxes & Amazon Return Packages

All Mystery Boxes, unopened Amazon return packages, liquidation products, and customer return items are sold "AS IS".

By purchasing these products, the customer understands and accepts that:

the contents may be unknown;

packaging may have been opened previously;

products may show cosmetic wear;

products may be new, open-box, customer returns, or used.

Returns, refunds, or exchanges are not accepted simply because:

you do not like the contents;

the value is lower than expected;

you received products you did not want;

the brand, colour or size is not as expected.

Items Eligible for Refund

A refund or replacement will only be offered if:

the wrong item was shipped;

the item is significantly different from its description;

the item arrived severely damaged due to shipping;

the order was incomplete due to our error.

Claims must be submitted within 7 days of delivery and include photographs.

Non-Returnable Products

The following items cannot be returned:

Mystery Boxes

Unopened Amazon Return Packages

Liquidation stock

Customer Return Items

Gift Cards

Personalized products

Hygiene products

Products marked as Final Sale

European Union Consumer Rights

Nothing in this Return Policy limits any mandatory consumer rights provided under applicable European Union consumer protection laws.

Where the law grants a right of withdrawal or other mandatory rights, those rights remain fully applicable.

Refund Process

Approved refunds will be issued to the original payment method within 10 business days after the returned item has been inspected.

Contact

Email: support@gultify.com